Accessibility Statement

Guld Zahnärzte is committed to ensuring digital accessibility for people with disabilities and strives to make its websites www.guld-zahnaerzte.de, www.gerade-zaehne-frankfurt.de, and www.zahnarztbockenheim.de accessible in accordance with the German Accessibility Strengthening Act (BFSG) and national legislation implementing Directive (EU) 2016/2102 of the European Parliament and of the Council. We continuously improve user-friendliness for everyone and apply the relevant accessibility standards and technical requirements (WCAG 2.2, BITV 2.0, and the EN 301 549 standard).

This statement on digital accessibility applies to the websites of Guld Zahnärzte in Frankfurt am Main published at https://www.guld-zahnaerzte.de, https://www.gerade-zaehne-frankfurt.de and https://www.zahnarztbockenheim.de.

1. Supplement to the Accessibility Statement

Our website uses the Eye-Able® Assist tool from Web Inclusion GmbH to improve content accessibility. Eye-Able® Assist allows users to customize the website to their individual needs. Features include:

• Adjustment of font sizes
• Color and contrast settings
• Keyboard navigation and reading aloud function
• Night mode and blue light filter
• Additional tools such as enlarging the mouse pointer or hiding images

The Eye-Able® Assist menu can be accessed via the corresponding icon or the key combination “ALT + 1”.

2. When was the accessibility statement created?

This statement was created or revised on September 9, 2025. The digital accessibility review was conducted using appropriate technical tools.

3. How accessible is the service?

Our website is partially accessible and compliant with conformance level AA of the Web Content Accessibility Guidelines (WCAG 2.2). It partially meets the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrierefreie-Informationstechnik-Verordnung (BITV 2.0).

4. Which content is not accessible?

• Barrier: Insufficient text contrast – Due to the need to maintain the company's CI and design specifications, sufficient color contrast cannot be fully implemented in all areas of the website.
• Barrier: PDF documents – Our PDF medical history forms are not accessible.

5. Report barriers and request information about the accessibility of this website

Do you have a comment or suggestion regarding barriers on this website, or would you like information about our accessibility measures? Please contact us. We will explain the barriers that exist. You can also learn about any exceptions we have made. We will respond to your questions as quickly as possible, but no later than within the statutory six-week deadline. Thank you for your feedback.

The contact person for barrier-free accessibility is:

Guld dentists - Dr. Guld & Kollegen
represented by Dr. Bernadett Guld

Voltastraße 67
60486 Frankfurt am Main

Telefon(069) - 977 860 10
E-Mailpraxis@guld-zahnaerzte.de

6. Arbitration Board

Note on Section 36 VSBG: We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.

7. Contact details of the enforcement body

If you do not receive satisfactory responses to notifications or accessibility requests, you can contact the Enforcement Unit. The Enforcement Unit will assist you in asserting your rights.

Address of the enforcement body

State Competence Center for Accessible Information Technology and Enforcement and Monitoring Office – LBIT Staff Unit

Giessen Regional Council
Landgraf-Philipp-Platz 1-7
35390 Gießen

Telefon+49 641 303-2902
E-MailLBIT@rpgi.hessen.de

8. Market Surveillance Authority

The contact details of the competent market surveillance authority are